Privacy Policy
When you visit our website or contact us, we receive information about you. In this privacy policy we explain what we do with that information. We always handle your information carefully and store it securely. If you have questions or want to know what information we have about you, please contact us. We may update this privacy policy if necessary. We therefore recommend checking this privacy policy regularly so that you are aware of any changes.
Table of contents
When does this privacy policy apply?
Who uses your data?
Whose data do we use?
How do we obtain your data?
What data do we use?
Why do we use your data?
How long do we keep your data?
With whom do we share your data?
Where do we store your data?
How secure is your data with us?
What can you ask from us?
Which rules apply to this privacy policy?
Which cookies do we use?
What do we do with data from minors?
Do you have a question about this privacy policy?
1. When does this privacy policy apply?
This privacy policy applies to all personal data that we process and to all domains and services related to us. This concerns personal data of everyone who has had contact with us or visited our website, such as visitors, customers, and business contacts. Personal data includes all information that can be traced back to you as an individual, such as your name, phone number, email address, IP address, or order and contact details.
2. Who uses your data?
Catalina USA Parts B.V. is responsible for processing your personal data as described in this privacy policy.
Catalina USA Parts B.V.
Tolhuisweg 14
6071 RG Swalmen
Netherlands
Chamber of Commerce number: 75174715
Phone: +31 478-515000
Email: info@catalina.nl
3. Whose data do we use?
We process personal data from everyone who has contacted us or visited our website, including:
website visitors
private customers
business customers
suppliers and business contacts
4. How do we obtain your data?
We receive your data directly from you when you:
visit our website
fill in a contact form
place an order or request a quote
contact us by email or phone
do business with us as a customer or supplier
5. What data do we use?
Depending on the contact or service, we may process the following data:
name
company name
address details
email address
phone number
payment and billing details
order and transaction data
IP address
communication data
6. Why do we use your data?
We only use your personal data when legally permitted. This means we use your data:
to contact you or answer your questions
to process orders, quotations, and agreements
to improve our services
to comply with legal obligations, such as administrative and tax requirements
7. How long do we keep your data?
We do not retain your personal data longer than necessary for the purpose for which it was collected, unless we are legally required to retain it longer. For administrative and tax records we apply the legal retention period of seven years. After that, data will be deleted or anonymized.
8. With whom do we share your data?
We only share your personal data with third parties when necessary, for example:
to perform an agreement
when we are legally required to provide data
with partners who support our business operations, such as IT or accounting partners
We make agreements with these parties to ensure your data is properly protected.
9. Where do we store your data?
We process and store your data within the European Economic Area (EEA). If this is exceptionally not the case, we ensure appropriate security measures are in place.
10. How secure is your data with us?
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access. Only people who need access for their work have access to your data.
11. What can you ask from us?
You have several rights regarding your personal data.
Right of access
You may ask which personal data we have about you.
Right to correction
You may ask us to correct incorrect or incomplete data.
Right to object
You may object to the use of your data, for example for marketing purposes.
Right to data portability
You may request that we transfer your data to you in digital form.
Right to restriction or deletion
You may ask us to restrict the use of your data or delete it, unless we are legally required to retain it.
How can you submit a request or complaint?
Send your request or complaint to info@catalina.nl. We will respond within 30 days.
12. Which rules apply to this privacy policy?
This privacy policy complies with the General Data Protection Regulation (GDPR) and applicable Dutch legislation.
13. Which cookies do we use?
Our website uses cookies to function properly and to gain insight into website usage. These include:
functional cookies
analytical cookies
possibly marketing or tracking cookies
When you first visit our website, we inform you about the use of cookies and request your consent if required.
14. What do we do with data from minors?
Our website and services are not intended for individuals under the age of 18. If you are under 18, you must have permission from a parent or guardian to use our website.
15. Do you have a question about this privacy policy?
If you have questions about this privacy policy or about how we handle your personal data, please contact us at info@catalina.nl. We will be happy to assist you.